Contact CarpenTro
Tell us about the carpet, rug or room and we’ll reply with a fixed written quote — usually the same working day. Prefer to talk? Call or message us and you’ll speak to someone who knows carpets.
Fields marked * are required. Photos can be sent by email or WhatsApp after you submit.
For an accurate quote
Approximate room dimensions or square footage, and whether stairs or landings are included.
Wool, synthetic, silk-blend, jute — or a photo of the label or back of the rug.
Stains, odours, pet accidents, water damage or worn patches you want us to focus on.
Preferred dates, floor level, lift access and parking for our van.
Booking questions
Messages received during working hours are answered the same day. Messages sent in the evening or on Friday are answered the next working morning.
No. Written quotes and carpet measuring visits are free and come with no obligation.
We accept cash, bank transfer and mobile payment. Commercial accounts are invoiced monthly. Full details are in our terms and conditions.
Yes. Please give us at least 24 hours’ notice. See our refund and cancellation policy for details.
